Last Updated: June 2, 2026

Dewberry Kids is operated by Cloudberry LLC. This Privacy Policy describes how Cloudberry LLC, doing business as Dewberry Kids, collects, uses, and discloses your personal information when you visit www.dewberrykids.com, use our services, or make a purchase from our website.

For privacy-related questions, please contact us at privacy@dewberrykids.com. For order, return, shipping, or customer support questions, please contact us at hello@dewberrykids.com or 1 (818) 850-4164.

Changes to Our Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other business needs. When we make changes, we will update the “Last Updated” date at the top of this page.

Children’s Data

Our services are not intended to be used by children, and we do not knowingly collect personal information from children.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us by email at privacy@dewberrykids.com or by phone at 1 (818) 850-4164 to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.

How We Collect and Use Your Personal Information

When you visit our website and use our services, we may automatically collect information about your device and browsing activity. This information does not directly identify you, but it may include device and usage information such as your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, country, approximate location, and information about how and when you use our website.

This information is primarily used to maintain the security and operation of our website, improve our services, support internal analytics and reporting, process customer orders, and provide customer support.

Information We Collect

We collect personal information from the following sources:

Information You Provide to Us

When you make a purchase or attempt to make a purchase through our website, we may collect information including:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment details

• Order details

• Contact preferences

• Account information, if applicable

• Other information you choose to provide

We refer to this information as “Order Information.”

If you interact with us through social media platforms, we may receive personal information depending on your privacy settings on those platforms.

Information Collected Automatically

Whenever you interact with our website, we may automatically receive and record information from your browser or device, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring and exit pages

• Date and time stamps

• Pages viewed

• Website interactions

• Cookie information

• Approximate location data

We may use this information to operate our website, diagnose technical issues, understand visitor behavior, improve our products and services, and support marketing and analytics.

Cookies and Tracking Technologies

We collect device information using the following technologies:

• Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.aboutads.info/choices/.

• Log files track actions occurring on the website and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

• Web beacons, tags, and pixels are electronic files used to record information about how you browse the website.

Our website uses cookies and similar technologies to help us recognize users, remember preferences, improve the website experience, analyze traffic, and present relevant content and advertising.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you disable cookies, some parts of our website may not function properly.

Information Collected From Third-Party Pixels and Cookies

We may combine information you provide to us with information from third-party sources, including:

• Data providers

• Advertising partners

• Analytics providers

• Social media platforms

• Other service providers that help us improve our marketing and customer experience

These third parties may provide information such as demographic data, household information, interests, shopping behavior, or other information used to improve our marketing and customer experience.

How We Use Your Personal Information

We use the personal information we collect to:

• Process and fulfill your order

• Process payments

• Arrange shipping and delivery

• Provide invoices and order confirmations

• Send order status and shipment updates

• Respond to customer service requests

• Process returns and refunds

• Provide product support

• Request feedback or reviews

• Improve our website, products, and services

• Analyze website traffic and customer behavior

• Send marketing communications, where permitted

• Administer promotions, contests, or offers

• Detect and prevent fraud or security issues

• Enforce our terms, conditions, and policies

• Comply with legal and regulatory requirements

• Respond to legal requests and prevent harm

Shopify Platform and Checkout

Dewberry Kids uses Shopify to power our online store, checkout, order processing, and related ecommerce services. When you place an order through our website, certain personal information may be processed by Shopify to help complete your purchase, support fraud prevention, process payments, and operate the store.

You can learn more about how Shopify handles personal information in Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy.

We also take reasonable steps to protect customer information and only use personal information for the purposes described in this Privacy Policy.

Sharing Your Personal Information

We share your personal information with third parties that help us operate our business and provide services to you.

For example, we use Shopify to power our online store. You can learn more about how Shopify uses personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how customers use our website. You can learn more about how Google uses personal information here: https://www.google.com/intl/en/policies/privacy/.

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your personal information with third parties when needed to:

• Operate our website and online store

• Process payments and fulfill orders

• Provide shipping and delivery services

• Support marketing, analytics, and advertising

• Prevent fraud or security issues

• Comply with applicable laws and regulations

• Respond to lawful requests, subpoenas, or court orders

• Protect our rights, customers, business, and website

You may opt out of sharing with third-party marketing partners by emailing privacy@dewberrykids.com.

Targeted Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Pinterest: https://help.pinterest.com/en/articles/personalized-ads-pinterest

• Quantcast: https://www.quantcast.com/opt-out/

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

You can opt out of direct mail services through the Direct Marketing Association: https://dmachoice.thedma.org/.

How Long We Keep Your Information

We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you place an order through our website, we may maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal, tax, accounting, fraud prevention, and business record requirements.

To request deletion of your information, please contact us at privacy@dewberrykids.com or call 1 (818) 850-4164.

How We Keep Your Information Safe

We implement reasonable technical and organizational measures designed to protect the personal information we process.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or improperly collect, access, steal, or modify your information.

You should only access our website within a secure environment.

Do Not Track

Some browsers offer a “Do Not Track” signal. Please note that we do not alter our website’s data collection and use practices when we receive a Do Not Track signal from your browser.

Sensitive Data

We do not intentionally collect special categories of personal information, including:

• Race or ethnicity

• Religious or philosophical beliefs

• Sex life or sexual orientation

• Political opinions

• Trade union membership

• Health information

• Genetic information

• Biometric data

• Criminal convictions or offenses

California Residents

California residents have specific privacy rights under California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for collecting it, the categories of third parties with whom we share it, and the categories of information we sell, share, or disclose.

• Right to Delete: You may request that we delete personal information we collected from you, subject to certain exceptions.

• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.

• Right to Opt Out of Sale or Sharing: You may request that we stop selling or sharing your personal information, including for cross-context behavioral advertising, where applicable.

• Right to Limit Use of Sensitive Personal Information: You may request that we limit the use or disclosure of sensitive personal information, where applicable.

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a privacy request, please contact us at privacy@dewberrykids.com or call 1 (818) 850-4164.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Cloudberry LLC
d/b/a Dewberry Kids
2108 N St, Suite 4956
Sacramento, CA 95816-5712
United States

• Privacy Email: privacy@dewberrykids.com

• Customer Support Email: hello@dewberrykids.com

Phone: 1 (818) 850-4164